Cancellation Policy
- Cancellations and no-shows provide a very real cost. Clients wishing to cancel their service request may do so by providing written confirmation with a minimum of 48 hours notice. Failure to do so will result in the full service charges or nullification of gift certificates for less than 24 hours notice, and 50% full service charge for 24-48 hours notice.
- Failure of FitNash Limited to send, or the client receive, text reminders, for whatever reason, will not constitute a valid reason for missed appointments, and as such the above charges will be levied.
- All prepaid, unused sessions are non refundable.
- Cancellation will not affect our right to recover from you any sums owed.
- FitNash Limited may cancel or suspend your service provision with immediate effect, without incurring liability to you, if we do not receive payment of fees or otherwise owed sums.